Contact
Get in touch.
Sales, customer success, HIPAA compliance, partnerships, press — every route lands in the right inbox. We respond within one business day.
Sales
Talk to sales
For evaluation, pricing, multi-facility quotes, and enterprise contracts.
(855) 715-0051 · 24/7
Compliance + DPO
HIPAA, 42 CFR Part 2, BAA
For BAA execution, security questionnaires, breach notifications, and Part 2 program questions.
Customer support
Existing customers
Production-impacting issues are routed by SLA. Existing customers should use the in-app support tray for fastest response.
Co-founder
Donald Prince directly
For strategic conversations, partnership questions, or anything that needs to go straight to DJ.
Or send a message
We will reply within one business day.
Got it — message received.
A DIAL3D operator will reply within one business day. If it's urgent, call (855) 715-0051.
FAQ
Contact questions, answered straight.
If we don't have an answer, we'll tell you who does.
Email our admit-line teamWhere are you located?
DIAL3D is a remote-first U.S. company headquartered in Florida. Compliance, support, and sales teams are based in the U.S.
Is [email protected] the right address for sales?
Yes — [email protected] reaches sales and routes the rest. For HIPAA compliance specifically, use [email protected]. For DJ directly, [email protected].
Do you have a phone line for sales?
Yes — (855) 715-0051, 24/7. The same DIAL3D voice agent answers; it warm-transfers to our sales team during business hours.
How do partnerships work?
We partner with EHRs, CRMs, telephony providers, and treatment-center marketing agencies. Use the form below with role = Partner and we'll route to the right person.
Press inquiries?
Use the form below with role = Press, or email [email protected] with PRESS in the subject. We respond within one business day.