An AI admissions call center, built for treatment centers.
Every inbound admissions call answered in under two seconds, qualified, insurance-verified, and warm-transferred to a human admit counselor with the full context attached. No menu trees. No voicemail. No "call us back during business hours."
Treatment centers miss 25–38% of inbound admissions calls.
After hours, lunch, shift change, weekends. The call that decides whether someone gets help today rings out — and the patient calls the next facility on the list. The cost is measurable: typical admit value, typical call-to-admit ratio, and missed calls compound across a multi-facility operator.
Source · DIAL3D operator benchmark · 142 admissions lines · 2025
A modern admissions function with AI in it.
Built around the same admit-line patterns multi-facility operators already run — just no longer constrained by who's at their desk at 2 a.m.
First ring, under two seconds, in your facility's voice. No menu tree.
40+ payors checked during the call. Result read aloud, CRM-logged.
Counselor picks up with the full call context already on screen.
Configurable: lead capture, callback, on-call clinician, or 988 routing.
Active-risk language gets a sub-three-second human handoff.
Disclosure handled in the script, consent in the recording, structured CRM record.
Run the math on missed calls
Plug your monthly call volume and miss rate in. See what every unanswered admit-line call is costing you, per month and per year.
Questions about this solution, answered straight.
If we don't have an answer, we'll tell you who does.
Email our admit-line team