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Alternatives

Heads Up AI alternatives for 2026.

First, a clarification most prospects miss: Heads Up AI is Anonymous Health's real-time coaching tool for human counselors during live calls — motivational interviewing prompts, trauma-informed language suggestions, automated note capture. It's not an autonomous voice agent. Anonymous Health's autonomous product is a separate offering called AI Contact Center. If you searched for "Heads Up AI alternatives" looking for an autonomous behavioral-health voice agent, that's a different category. Here's both lists.

Last reviewed · May 20, 2026 · Written by Donald Prince · 6 platforms compared

Disclosure

We make DIAL3D. We've listed ourselves first because we believe in our product — and we've tried to evaluate every other option fairly. Where Heads Up AI or another alternative is the better fit, we say so. This page is editorial, not paid.

#1 · Our pick

DIAL3D

Autonomous BH admit-line voice + chat + SMS

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If you actually wanted an autonomous voice agent (not real-time counselor coaching), DIAL3D is the BH-purpose-built alternative to Anonymous Health's AI Contact Center. 42 CFR Part 2 disclosure in the script, SUD-tuned crisis classifier, integrates with Kipu, KipuCRM, Sunwave, and Lightning Step. Public pricing — free Trial, Professional $2,000/mo.

What it does well

  • +Autonomous voice + chat + SMS (no counselor needed on the call)
  • +42 CFR Part 2 disclosure handled in-script
  • +Public pricing + free Trial (100 voice minutes)
  • +Native Kipu / KipuCRM / Sunwave / Lightning Step

Where it falls short

  • −Doesn't replace Heads Up AI's specific function (real-time human-counselor coaching during live calls)
  • −Different scope — DIAL3D answers calls; Heads Up listens alongside them
#2

Anonymous Health AI Contact Center

Anonymous Health's actual autonomous voice product

Visit Anonymous Health →

If you came here looking for Anonymous Health's autonomous voice agent (not the Heads Up coaching tool), the right product to evaluate is their AI Contact Center. BH-focused, founded by clinicians in 2022, broader scope than DIAL3D (in-treatment + alumni + patient app), but 42 CFR Part 2 / BAA / EHR integrations / pricing not publicly documented.

What it does well

  • +Whole-patient-journey AI (admit + in-treatment + alumni)
  • +Patient mobile app ships with the platform
  • +Clinician-founded BH focus

Where it falls short

  • −42 CFR Part 2, BAA posture not publicly documented
  • −No published Kipu / Sunwave / Lightning Step integrations
  • −Pricing not public
#3

Infinitus

Outbound healthcare voice AI (calls payors)

Visit Infinitus →

Different direction. Infinitus is outbound healthcare voice AI — providers and pharma teams call out to payors for benefit verification and prior auth. Won't answer your admit line, but many BH operators pair it with inbound voice AI like DIAL3D.

What it does well

Where it falls short

  • −Outbound only — different problem than Heads Up
  • −Not behavioral-health-specific
#6

Eleos Health

BH clinical AI — closest to Heads Up's actual category

Visit Eleos Health →

The closest direct comparable to what Heads Up AI actually does: clinical AI that listens during sessions/calls between a human clinician and a patient. Eleos focuses on therapy-note documentation; Heads Up focuses on real-time MI coaching during intake calls. Same category (assistive AI for clinicians), different use case.

What it does well

  • +BH-purpose-built clinical AI
  • +Mature in therapy-note documentation

Where it falls short

  • −Different focus than Heads Up — therapy notes vs. live MI coaching
  • −Not an admit-line voice agent
FAQ

Questions about Heads Up AI alternatives, answered straight.

If we don't have an answer, we'll tell you who does.

Email our admit-line team
Is Heads Up AI the same as Anonymous Health?
Anonymous Health is the company. Heads Up AI is one product — specifically a real-time coaching tool that listens during live calls between human counselors and patients, prompting motivational interviewing language and capturing notes automatically. It's not an autonomous voice agent. Anonymous Health's autonomous product is a separate offering called AI Contact Center.
I thought Heads Up AI was the voice agent — am I shopping the wrong thing?
A lot of people confuse the two. If you want an autonomous voice agent that answers your admit line by itself (no counselor on the call), compare DIAL3D against Anonymous Health's AI Contact Center, not against Heads Up. If you want a real-time coaching tool that runs alongside your human counselors during live calls, Heads Up is the right product to evaluate — and Eleos Health is the closest direct comparable.
Does DIAL3D do real-time counselor coaching like Heads Up?
No. DIAL3D answers calls autonomously (no counselor needed on the call) and provides agent-assist features for when a call does warm-transfer to a human, but it's not a real-time MI-coaching overlay. If that specific capability is your priority, Heads Up or Eleos is the right shortlist.
Is the migration messy?
If you're moving from another autonomous voice agent to DIAL3D: phone-number portability is included, shadow-mode pilot runs alongside any incumbent, and most single-facility BH programs go live within two business days.
What about pricing transparency?
DIAL3D publishes pricing: free Trial, Professional $2,000/mo, Custom for multi-facility. Anonymous Health (Heads Up + AI Contact Center) doesn't publish pricing on their public pages.
Can we test both in parallel?
Yes — the free Trial includes 100 voice minutes specifically so you can run DIAL3D in shadow mode alongside any incumbent (Heads Up, AI Contact Center, or otherwise) before any production traffic is routed to it.
Next step

See DIAL3D against Heads Up AI on your real call patterns.

Thirty minutes. We run a side-by-side scenario against your actual admit-line traffic. You decide which one is built for your facility.

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